Silloway Maple Terms of Service

We reserve the right to discontinue any item or to cancel any order if products are unavailable. In such a case, we will notify you immediately and refund any payment you have made.

Shipping And Handling
Shipping and handling charges are added to your order based on your location, weight of the package, and UPS service. We ship to the Continental U.S. and Canada. If the package has been shipped USPS, customer should contact us for an insurance claim. Other shipping arrangements can be made by contacting our office by e-mail or telephone (802-728-3625).

Delivery Schedule
We will normally ship your order to you within five business days. Please allow appropriate time for delivery. If you need your order expedited, please make a note of this on the order page comments.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel or change your order if you would rather not wait. Back ordered items are not charged until shipped.

Tax Charges
Sales tax does not apply to food items. Sales tax is included in the price of the books.

Guarantee
Satisfaction guaranteed. If, for any reason, you are not happy with our products, please contact us for a refund or replacement.

Reaching Us
If you need to reach us please e-mail us at info@sillowaymaple.com. Alternatively, you can call 802-728-3625. Our mailing address is Silloway Maple, 1089 Silloway Road, Randolph Center, VT 05061.

Privacy Policy
We do not disclose buyers information to third parties.

Payment
All payment is handled through Authorize.net’s secure site.